About Us
The Guy Who Shows Up When Your Plumbing Doesn't Work
Meet Your Hero
Hi, I'm Jay Olivas
Owner of My Hero Plumbing.
I started this company because I was tired of seeing homeowners get overcharged and under-explained. You deserve a plumber who tells you straight what’s wrong, fixes it right, and treats your home like it’s mine.
7 years in the trade. I’ve fixed water heaters in the middle of July, chased down slab leaks before they wrecked a floor, and cleared drains at midnight so a family could shower before work. Chandler’s hard water and heat are tough on pipes — I know exactly what to look for and how to fix it so it stays fixed.
I didn’t get into plumbing because it was easy. I got into it because I like solving problems, and there’s something satisfying about walking into a home where something’s broken and leaving it fixed — really fixed, not patched together to fail again in six months.
Why I Started My Hero Plumbing
I’ve spent years working on homes across Chandler and the East Valley, and I kept seeing the same thing over and over: homeowners getting talked into work they didn’t need, quoted one price and charged another, or left waiting around all day for a plumber who was supposed to show up hours earlier. That’s not how I wanted to run a business, and it’s not how I’d want my own family treated.
My Hero Plumbing was built around a simple idea — show up when you say you will, tell people the truth about what’s actually wrong, and charge a fair price for real work. No scare tactics, no inflated “emergency” fees, no upselling a simple repair into something it doesn’t need to be.
Why I Started My Hero Plumbing
I’ve spent years working on homes across Chandler and the East Valley, and I kept seeing the same thing over and over: homeowners getting talked into work they didn’t need, quoted one price and charged another, or left waiting around all day for a plumber who was supposed to show up hours earlier. That’s not how I wanted to run a business, and it’s not how I’d want my own family treated.
My Hero Plumbing was built around a simple idea — show up when you say you will, tell people the truth about what’s actually wrong, and charge a fair price for real work. No scare tactics, no inflated “emergency” fees, no upselling a simple repair into something it doesn’t need to be.
What I've Learned About Arizona Plumbing
Seven years of working on East Valley homes has taught me exactly how this region’s water and climate affect plumbing systems. Chandler’s water is hard — usually somewhere between 12 and 20 grains per gallon — and that mineral content builds up inside water heaters, narrows pipes over the years, and slowly corrodes copper supply lines from the inside. Combine that with summer heat that regularly tops 110 degrees, and you get plumbing systems that wear out faster than they would almost anywhere else in the country.
Most East Valley homes are also built on slab foundations, which means a leaking pipe under the concrete doesn’t show itself right away. By the time a homeowner notices a warm spot on the floor or a water bill that doesn’t add up, that leak has often been running for weeks. Knowing these patterns — and knowing them specifically for this region, not just from a textbook — is what lets me diagnose problems quickly instead of guessing.
What You Get With My Hero Plumbing:
Who We Help
We work with homeowners, small businesses, and general contractors across Chandler and the East Valley — from quick repairs to full remodels.
Homeowners
get a plumber who explains what's actually wrong before recommending a fix, with pricing that doesn't change once the work starts.
Small businesses
get reliable service that respects their operating hours and gets a plumbing issue resolved without unnecessary downtime.
General contractors
get a dependable plumbing partner for remodels and new construction — showing up on schedule and communicating clearly so plumbing never holds up the rest of a project.
Every Service We Offer
From routine maintenance to major repairs, here’s everything My Hero Plumbing handles for East Valley homes and businesses: emergency plumbing, $99 drain cleaning, hydro jetting for stubborn recurring clogs, water heater repair and installation (tank and tankless), water softener and filtration systems, slab leak repair and leak detection, sewer line repair with camera inspection, whole home repiping, and kitchen and bathroom remodel plumbing. Whatever the job, you get the same honest, upfront approach.
Proudly Serving:
Chandler (Home Base)
85224, 85225, 85226, 85248, 85249, 85286
Scottsdale
85250, 85251, 85254, 85255, 85256, 85257, 85258, 85259, 85260, 85262, 85266
Mesa
85201–85215
Gilbert
85233, 85234, 85295, 85296, 85297, 85298
Tempe
85281, 85282, 85283, 85284
Queen Creek
85140, 85142
Ahwatukee Foothills
85044, 85045, 85048
Apache Junction
85119, 85120
Paradise Valley
85253
Arcadia (Phoenix)
85018
As a Chandler-based company, we know this area well — from the established neighborhoods near downtown to the newer communities stretching toward Sun Lakes, and everywhere across the East Valley in between.
What We Believe In
Honesty over the easy sell.
If your drain just needs a snake, that's what you get — not an upsell into a full pipe replacement you don't need. If a repair genuinely doesn't make sense compared to replacement, we'll tell you that too, with real numbers to back it up.
Showing up matters.
A missed appointment window or a no-show plumber isn't just inconvenient — it disrupts your whole day. We respect your time the way we'd want our own respected.
Clean, careful work
Drop cloths down, work area cleaned up, nothing left behind but a fixed problem. Your home should look like we were never there, except for the working plumbing.
Standing behind what we do.
Our $99 drain cleaning is guaranteed clear, or it's free. That's not a marketing gimmick — it's how we back up the work we do.
A Local Business, Not a Franchise
There’s a difference between calling a national plumbing franchise and calling a local company that’s actually based in your city. When you call My Hero Plumbing, you’re talking to a business that knows Chandler’s neighborhoods, understands this region’s specific water and climate challenges, and has a real reputation to protect in this community — not a call center routing your job to whichever contractor is available that day.
That local focus shapes everything from how we price jobs to how we communicate. We’re not managing a national brand’s playbook — we’re building a business one honest job at a time, right here in the East Valley.
Growing With the Community
As My Hero Plumbing continues to grow, the goal stays the same: be the plumber Chandler and East Valley homeowners trust first, whether that’s a quick drain cleaning, a full water heater replacement, or emergency help at an inconvenient hour. Every completed job and every referral from a satisfied customer is how a local business like this one grows — not through a national ad budget, but through actually doing right by the people we work for.
A Typical Day for My Hero Plumbing
Most days start with a mix of scheduled work and calls that come in that morning — a slow drain in Chandler, a water heater that stopped working overnight in Gilbert, a homeowner in Mesa who noticed a warm spot on their tile floor and wants it checked before it turns into something bigger. Every call gets the same approach: listen to what’s actually going on, diagnose it properly instead of guessing, explain the price clearly, and do the work right the first time.
Some days are routine — a $99 drain cleaning here, a water softener install there. Other days involve tracking down a hidden slab leak with acoustic and pressure testing, or working through a full day on a whole-home repipe. The variety is part of what makes this work interesting, but the approach stays the same no matter what the job is: treat the home like it’s mine, and treat the homeowner the way I’d want to be treated.
Frequently asked questions
Straight answers, before you call
Still have a question? Call or text (480) 677-1864 and talk to a real person.
Who owns My Hero Plumbing?
Jay Olivas — a Chandler-based plumber with 7 years of experience serving East Valley homes and businesses.
Is My Hero Plumbing a local, family-run business?
Yes. My Hero Plumbing is locally owned and operated, based right here in Chandler, AZ — not a franchise or call center.
What areas does My Hero Plumbing serve?
Chandler, Scottsdale, Mesa, Gilbert, Tempe, Queen Creek, Ahwatukee Foothills, Apache Junction, Paradise Valley, and Arcadia.
Do you offer free estimates?
Yes, every estimate is free with no obligation.
What makes My Hero Plumbing different from other plumbers?
Honest, upfront pricing, real communication, and a genuine local understanding of how Chandler’s hard water and heat affect plumbing systems — no scare tactics, no unnecessary upsells.
How many years has Jay been working in plumbing?
7 years, with hands-on experience specific to East Valley homes and the unique challenges Arizona’s water and climate create.
Do you offer any guarantees on your work?
Yes — our $99 drain cleaning is guaranteed clear, or you don’t pay. Beyond that, if something isn’t right after a job, you call us back and we make it right.
What kind of jobs does My Hero Plumbing handle most often?
Drain cleaning, water heater repair and installation, and slab leak detection are among our most common calls — but we handle everything from small fixture repairs to full home repipes and remodel plumbing.
Can I request Jay specifically for my job?
Feel free to ask when you call — we’re happy to talk through your specific situation and who’s best suited to handle it.
Do you work weekends?
Standard business hours are Monday through Friday, 8am to 5pm. Ask when you call about scheduling flexibility for your specific situation.
How quickly can you get to my home after I call?
It depends on your location and current schedule, but we prioritize getting back to you fast. Call (480) 677-1864 and we’ll give you a straight answer on timing.
Does My Hero Plumbing serve my specific neighborhood?
If you’re anywhere in Chandler, Scottsdale, Mesa, Gilbert, Tempe, Queen Creek, Ahwatukee Foothills, Apache Junction, Paradise Valley, or Arcadia, we’ve got you covered. Call or check our service area page to confirm.
Serving Homeowners, Businesses, and Contractors Across the East Valley
Whatever the job, and whoever it’s for, the standard doesn’t change: honest pricing, clean work, and a plumber who actually shows up when he says he will.
Homeowners
call for everything from a stubborn clog to a full water heater replacement, and get straight answers without pressure tactics.
Small business owners
count on us to get plumbing issues resolved without disrupting their operations any more than necessary.
General contractors
bring us in on remodels and new construction projects where reliable scheduling and clear communication matter as much as the plumbing work itself.
Get a Free Estimate From Your Local Plumber
A small leak left alone turns into a big repair bill fast — especially with Chandler’s hard water and slab foundations working against you. If something’s wrong right now, don’t wait it out.